RideReady Account and Data Deletion

Request deletion

• Use any account or data deletion control currently presented inside the app. Labels and placement can change between versions, so this page does not prescribe an exact navigation path.
• If you cannot use the app, email [email protected] with “RideReady deletion request” in the subject. If an account exists, write from its associated email address where practical.
• Do not send passwords, authentication codes, identity documents, customer records or other unnecessary sensitive content. Blue Sparrow may ask for proportionate verification before acting on connected records.
• Removing connected records does not retrieve exports, delivered messages, recipient copies or files already shared outside the app. Device-only copies may need to be removed separately.
• Account deletion does not cancel a Google Play subscription. Manage cancellation separately through Google Play.

Retention and deletion boundaries

Retention depends on the type of information:

• Successful weather responses are cached on the device and entries older than 24 hours are pruned when the cache is used. A saved last location, alert coordinates and preferences can remain longer, until removed through app or system controls, app storage is cleared, or RideReady is uninstalled. Platform backups may restore some local data.
• In-app notification-event history is kept on the device for up to 72 hours and capped at 200 events. Notification configuration remains until changed or app data is cleared.
• Custom avatars and backgrounds remain in app storage until replaced or removed, app data is cleared, or the app is uninstalled, subject to any platform backup.
• Firebase profile and entitlement records remain while the account or related service is active and for a limited period afterwards as needed for deletion completion, security, purchase integrity and applicable record-keeping.
• Purchase records are retained by Google Play and RevenueCat under their own requirements. Store records may remain after account deletion or cancellation.
• Support messages and limited delivery logs are retained only as long as reasonably needed to answer the request, protect the service and meet applicable obligations.
• Weather, map, Firebase, support and security providers retain their own request or operational logs under their published practices.

Where exact provider periods are not controlled by Blue Sparrow, you can consult the provider's notice or ask [email protected] for the current information available to Blue Sparrow.

Contact

For deletion or privacy help, email [email protected]. For general product help, email [email protected]. Website: https://bluesparrow.dev.