Ik Onkar Account and Data Deletion

Request deletion

• Use any account or data deletion control currently presented inside the app. Labels and placement can change between versions, so this page does not prescribe an exact navigation path.
• If you cannot use the app, email [email protected] with “Ik Onkar deletion request” in the subject. If an account exists, write from its associated email address where practical.
• Do not send passwords, authentication codes, identity documents, customer records or other unnecessary sensitive content. Blue Sparrow may ask for proportionate verification before acting on connected records.
• Removing connected records does not retrieve exports, delivered messages, recipient copies or files already shared outside the app. Device-only copies may need to be removed separately.
• Account deletion does not cancel a Google Play subscription. Manage cancellation separately through Google Play.

Retention and deletion boundaries

Local information remains until you remove it with an available app control, clear app storage or uninstall the app. Uninstall behaviour can vary where operating-system backup is enabled. Notification schedules remain on the device until disabled, cleared or removed with the app. Temporary export images are placed in app cache and are scheduled for best-effort cleanup after sharing; the receiving app or person controls any copy you choose to share.

Firebase account and Firestore profile or entitlement records may be kept while the account or purchase relationship is active and for a limited period afterwards where needed for security, reconciliation or applicable obligations. RevenueCat and Google Play keep purchase records under their own retention requirements. Support messages and delivery logs are kept only for support, abuse prevention and operational record needs, then deleted or de-identified under the relevant retention process.

The in-app Delete Account action attempts to delete the current Firebase Authentication account and clear only certain local tables and onboarding state. It does not currently delete the Firestore profile, RevenueCat or Google Play records, support messages, all local practice tables, shared copies or operating-system backups. A local cleanup step may also fail on some app versions. Contact [email protected] for an end-to-end account-data request, and clear app storage or uninstall after preserving anything you need.

Contact

For deletion or privacy help, email [email protected]. For general product help, email [email protected]. Website: https://bluesparrow.dev.