GreenKeeper Account and Data Deletion

Request deletion

• Use any account or data deletion control currently presented inside the app. Labels and placement can change between versions, so this page does not prescribe an exact navigation path.
• If you cannot use the app, email [email protected] with “GreenKeeper deletion request” in the subject. If an account exists, write from its associated email address where practical.
• Do not send passwords, authentication codes, identity documents, customer records or other unnecessary sensitive content. Blue Sparrow may ask for proportionate verification before acting on connected records.
• Removing connected records does not retrieve exports, delivered messages, recipient copies or files already shared outside the app. Device-only copies may need to be removed separately.
• Account deletion does not cancel a Google Play subscription. Manage cancellation separately through Google Play.

Retention and deletion boundaries

Local records remain until removed through app controls, app-data clearing or uninstalling, subject to device behavior. Signing out does not itself clear the GreenKeeper database. Temporary exports and shared copies can remain wherever a user or recipient saves them.

Synchronized records and files generally remain while needed to provide the workspace and for limited periods afterward for deletion processing, security, support, billing records, service recovery or backup rotation. Exact production schedules for public access, logs, support records and backup expiry require operational confirmation.

The current account-deletion page starts an email request. After verification, the backend can mark the GreenKeeper user as deleted and create a tombstone that prevents normal account recreation, but the checked-in deletion implementation does not demonstrate physical removal of all synchronized workspace rows or uploaded media. It also does not delete the separate Firebase Authentication identity, clear local app data or cancel a Google Play subscription. Blue Sparrow will coordinate applicable deletion steps and provider requests, while backups, security records, purchase records, support messages and recipient-held copies can remain for their applicable periods.

Contact

For deletion or privacy help, email [email protected]. For general product help, email [email protected]. Website: https://bluesparrow.dev.