GitaPray Account and Data Deletion
How to request deletion and understand what may remain for GitaPray.
This page gives cautious, version-independent instructions and repeats the retention boundaries from the current Privacy Policy.
Request deletion
- Use any account or data deletion control currently presented inside the app. Labels and placement can change between versions, so this page does not prescribe an exact navigation path.
- If you cannot use the app, email [email protected] with “GitaPray deletion request” in the subject. If an account exists, write from its associated email address where practical.
- Do not send passwords, authentication codes, identity documents, customer records or other unnecessary sensitive content. Blue Sparrow may ask for proportionate verification before acting on connected records.
- Removing connected records does not retrieve exports, delivered messages, recipient copies or files already shared outside the app. Device-only copies may need to be removed separately.
- Account deletion does not cancel a Google Play subscription. Manage cancellation separately through Google Play.
Retention and deletion boundaries
Local information remains until you delete it with app controls, clear app storage or uninstall the app. Uninstall behaviour can vary where an operating-system backup is enabled.
Google Drive archives remain until removed through the Google account, by GitaPray's best-effort backup rotation, or under Google's retention rules. Firebase account and entitlement records are kept while the account or subscription relationship is active and for a limited period afterwards where needed for security, purchase reconciliation or applicable obligations. Support messages and delivery logs are kept only for support, abuse prevention and operational record needs, then deleted or de-identified according to the relevant retention process.
The in-app Delete all data action clears supported information from that device, resets device preferences and signs out. It does not delete Firebase Authentication, the Firestore profile, RevenueCat records, Google Play purchase records, support messages or existing Drive archives. A separate authentication deletion method exists in the app's service layer but is not currently exposed by the Delete all data control. Contact [email protected] for an end-to-end account-data request, and use Google Play, Google Drive or provider-facing controls where those providers require direct action.
Contact
For deletion or privacy help, email [email protected]. For general product help, email [email protected]. Website: https://bluesparrow.dev.